Shipping Policy

At AXICJYA, we are committed to delivering your order safely and efficiently.

  1. Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order has been processed, it will be shipped out promptly.

  1. Shipping Time

Estimated delivery times vary depending on your location:

United States: 5–10 business days

Please note that delivery times may vary due to external factors such as holidays, weather conditions, high order volume, or carrier issues.

  1. Shipping Costs

We offer free standard shipping on all orders.

Expedited shipping options may be available at checkout (if applicable).

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your shipment in real time.

  1. Customs, Duties & Taxes

For orders shipped within the United States, customs duties are generally not required.

If any taxes, duties, or additional charges are displayed at checkout or required by local authorities, the customer is responsible for those charges unless otherwise stated.

  1. Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  1. Lost or Stolen Packages

AXICJYA is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.

If you experience any delivery issues, please contact the shipping carrier directly. You may also contact us for assistance.

  1. Delays

While we strive to meet all delivery estimates, delays may occur due to factors beyond our control, including:

High order volumes

Weather conditions

Logistics disruptions

Carrier delays

We appreciate your patience and understanding.

  1. Contact Us

If you have any questions regarding your shipment, please contact us at:

📧 service@axicjya.com

📞 +1 201-758-2810